Introduction
This guide covers inclusive job adverts, accessible interviews, alternative assessments and candidate communication. By the end — and by completing the checklist — you'll have a concrete plan for removing unnecessary barriers from your hiring process.
Why this matters
The case for change
Fairness: inclusive recruitment enables you to assess candidates more fairly by reducing unnecessary barriers that may disadvantage some applicants. The aim is not to find "better" candidates — it's to let people demonstrate their abilities in ways that work for them, while maintaining the same standards for everyone.
The risk of inaction: processes that reward one particular interview style over job-relevant skill can exclude capable candidates, and may constitute indirect discrimination under the Equality Act 2010.
Remember: the full evidence behind this guidance is on the Facts & Research page.
Practical guidance
Job adverts. Strip out vague trait language — "dynamic", "fast-paced", "confident communicator" — unless genuinely essential to the role's output. Specify what the job actually requires. State your adjustments commitment explicitly: "We welcome applications from neurodivergent candidates and will make reasonable adjustments on request."
Interviews. Share questions in advance as standard — this lets candidates show what they can do rather than how quickly they can respond under pressure. Brief candidates fully on format, location, and who will be present.
Alternative assessments. Offer written tasks, portfolios or take-home exercises as equal-status alternatives to live panels.